Privacy Policy
Last updated: 2026
1. Information We Collect
We collect information that you provide directly to us when you register for an account, use our services, or communicate with us. This may include your name, email address, phone number, company name, and payment information.
We also automatically collect certain information when you use Dial Out, including log data, device information, and usage patterns. This helps us improve our platform and troubleshoot issues.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our CRM and dialer services
- Process payments and manage your account
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
3. Call Recording & Data Retention
Dial Out is a CRM and dialer platform. Any call recordings, call logs, lead data, or customer information stored in your account is owned and controlled by you. We do not access, listen to, or analyze your call recordings except as necessary to provide the service or comply with legal obligations.
You are responsible for ensuring your use of call recording and lead management features complies with all applicable laws, including consent and notification requirements in your jurisdiction.
4. Data Security
We implement reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. This includes encryption, access controls, and regular security audits. However, no internet-based service can be 100% secure, and we cannot guarantee absolute security.
5. Sharing of Information
We do not sell your personal information. We may share information with third-party service providers who perform services on our behalf (such as payment processing, hosting, and analytics). These providers are contractually obligated to protect your information.
We may also disclose information if required by law or to protect our rights, property, or safety, or that of our users or others.
6. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data. To exercise these rights, contact us at support@dialout.io.
7. Children's Privacy
Dial Out is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Your continued use of Dial Out after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@dialout.io